DJ Console RMX

製品番号 4780474 4780802 4781020 4782013

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警告

If your computer PC/Mac with USB 3 ports does not detect your DJ console:
1) Test your DJ Console on a PC with either Windows 7 or Windows 8.0, or with not any USB 3 port.
Open the Hercules DJ Control Panel, go to the About tab and check the Firmware version.
To work on computers with a USB 3 port, the firmware version must end with:
- 16 on DJ Console Mk2,
- 32 on DJ Console Rmx,
- 22 on DJ Console Mk4,
- 18 on DJ 4Set,
- 16 on DJ Console 4-Mx.

2) Try using a shorter, well-shielded USB 2 cable (a maximum of 3.3 feet/1 meter in length)
3) Connect a USB 3 hub powered by a power supply between your DJ Console and the USB port of your computer.
For more information, please refer to the knowledge base article:
Windows https://support.hercules.cn/en/kb/1004-en/
macOS https://support.hercules.cn/en/kb/1006-en/

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